What does cast mean on my Xfinity box?
It means that particular X1 box has a horrible (unusable) connection to the Comcast network. Re: rdk03003 error box says “cast” after booting As stated earlier in this thread, RDK 03003 means that particular box has a horrible (unusable) connection to the Comcast network. …
Can you call Comcast 24 7?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
How do I get a live person at Comcast?
How to Get a Live Rep With Comcast Customer Service
- Call Comcast at (800) 266-2278. Input your telephone number when prompted, or push “1” if the system recognizes your phone number and asks if it’s correct.
- Push “#” when given the choice of automated menu options.
- Choose the department in which you want to speak to a live representative.
Is Comcast and Xfinity the same?
As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).
What is the cheapest Xfinity package?
Xfinity TV packages and pricing in your area
||Cost per channel
Does Xfinity have any promotions?
From free Flex devices and Peacock and HBO Max subscriptions to discounts for students and military members, Xfinity has the deals. Current Xfinity deals and special promotions: Free Flex device and Peacock. Free HBO Max, SHOWTIME, or Netflix.
Does Xfinity have any specials?
Get Internet Only Plans Starting at Just $19.99/mo. Check out Xfinity promos for Internet only starting at just $19.99/month!
Why is my Xfinity bill so high?
If your monthly bill is higher than usual, checking for errors is one of the options to find out why. Check for services you didn’t receive. See if there are services you don’t recognize. Call the Comcast’s/Xfinity’s billing department (1-800-934-6489) to clarify any mistakes.
Can you negotiate with Comcast?
It pays to give Comcast a call and negotiate your Comcast bill. In fact, I should have done it sooner. Therefore, I would suggest calling 1-2 months before the increase will occur to avoid any increase in your bill. Plans and prices may have changed but the results are still the same.
Is Xfinity Flex really free?
Xfinity Flex is a free 4K-enabled streaming device and service that gives you access to 200+ live channels and 10,000+ on-demand movies and shows. It has a clunky interface, and you’ll have to watch commercials, but free is free.
How long will Comcast let you go without paying your bill?
within 5 days
Can I get Xfinity If I owe them money?
Outstanding balances owed to Comcast will be forgiven for the purposes of joining the program so long as the debt is at least one year old. To learn more about the Internet Essentials program or to apply, you can visit Internetessentials.com or call 1-855-846-8376.
How long does it take for Comcast to restore service?
approximately one hour
Why did Xfinity give me credit?
We are giving all Xfinity Internet customers unlimited Internet data at no additional cost during this period, in response to the novel coronavirus crisis. …
What does credit balance mean on Xfinity?
A credit balance on your billing statement is an amount that the card issuer owes you. Credits are added to your account each time you make a payment. If the total of your credits exceeds the amount you owe, your statement shows a credit balance. This is money the card issuer owes you.
What is the average Comcast bill?
The Average Comcast Customer Now Pays $158 a Month Plus $53.93 a Month in Fees. Still paying for cable TV? We hope you are sitting down because the cost of cable TV at many providers is increasing.
How do I get Comcast credit for outage?
Part of the Comcast Business Promise is that if you have an outage, they’ll give you a bill credit. We’ll, I’m experiencing one now. I’ve tried a bunch of different ways to get in contact with a person at the 800-391-3000 so I can get that credit.
Why is xfinity WIFI not working?
Xfinity Internet If you’re connected properly, manually restarting your modem will often restore Internet connectivity – the easiest way to do this is by simply unplugging your cable modem for two minutes. Finally, you may need to restart the device you’re using to access the Internet.
How do I reboot my Xfinity router?
There are two ways to restart your Wireless Gateway:
- Open the My Account app and tap the Internet icon. For Android devices, tap the menu icon in the upper-left corner of the screen, then tap Internet.
- Tap the Wireless Gateway.
- Select “Restart this Device.”
- Tap “Restart Device” to confirm.
Will Comcast refund for outage?
Your request is only valid within 120 days of the outage so be diligent about following up soon after. The amount of the issued credit is at the discretion of Xfinity, but it won’t be more than the cost of your monthly bill since you’ll be receiving a pro-rata credit for the time affected.
How long do Xfinity outages last?
Some outages say they’ll be resolved in 2-6 hours but get extended to over 12 hours at times. Occasional night maintenance also extends past 10, making me miss two or three of my online classes.
Can I get a discount for Internet outage?
Ask for a discount on your bill to knock off the days you were without power — and, therefore, without cable or internet. You won’t likely get this discount without asking, but the companies don’t seem to have a problem with giving you the discount if you do ask.
Does Comcast have a 30 day money back guarantee?
We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Home Security and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices.
How much is the Xfinity early termination fee?
Comcast/Xfinity impose a fee to cancel your subscription before the contract ends. The fee is $10/month for the remaining months of the contract. For instance, if you cancel your subscription with 9 months remaining, Comcast will charge you $90 early termination fee.
Can you cancel xfinity at anytime?
If you don’t have a contract, you’re free to cancel whenever you’d like (but we’re not saying it’s an easy break). But if you have a 1-year contract with Xfinity, you’ll have to face the dreaded cancellation fee. This means you’ll have to pay $10 per month remaining on your contract.
How much does it cost to cancel Xfinity?
How much are cancellation fees?
||Cancellation contact #
||$10 per month remaining on contract
||1 (800) 934-6489
||Up to $120
||1 (866) 961-0027
||A prorated early-termination fee of up to $20/mo. left on contract
||$20 per month remaining on contract
||1 (888) 283-2309